Oaky

CS - Oaky

Setup instructions and best practices for getting started with Oaky Front Desk Upselling

Front Desk Upselling

Overview of Front Desk Upselling (FDU) in Oaky

How Does Front Desk Upselling (FDU) Work on Oaky?

Introduction to Front Desk Upselling with Oaky & Basic Know-hows

Front Desk Upselling with Oaky

Configuration of Front Desk Upselling Deals

Quick Selling Points Tool - Making Upsells Easier for Your Front Desk Agents

Adding or Deleting Front Desk Agents in Oaky

Front Desk Upselling Performance Tracking

FDU Features

How to Pick the Right Champion for FDU Success

How to Be the FDU Champion Your Team Needs You to Be

A how-to guide on picking the right champion for FDU success

FDU (Front Desk Upselling) Oaky Champion 

How to Set (and Grow) Your FDU Target

Goal Setting 101: How to Set Weekly Targets, Talk About Them, and Celebrate Wins

How to Motivate Your Front Desk Team to Upsell with Confidence

How to Set Up Incentives That Drive the Right Behaviour

How to Gamify FDU to Keep Your Team Engaged and Excited

A guide on setting targets, goals and incentive to motivate FDU agents or champions

Empowering FDU Agents with Goals & Incentives

You Don’t Need to Sell to Everyone: How to Target the Right Guests for Upselling

Why Focusing on Room Upgrades Drives Bigger Wins — For You and Your Hotel

Boost Upselling Opportunities with Future Bookings Available 45 Days in Advance

Learn effective upselling strategy to boost results 

Optimising Your Front Desk Upselling Strategy

No Services or Room Upgrade Deals are Appearing in the FDU Deal Overview

Is It Possible to See which Deals are Enabled on Front Desk Upselling?

Can the Front Desk Upselling deals be displayed in different languages?

How is the Earned Commission Paid?

Why Does the Request Not Update in PMS When 2-Way and FDU Are Enabled?

Quick answers to common Front Desk Upselling questions.

FAQs

Find answers and get help from Intercom Support and Community Experts

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