There are two ways to reset the password of your Oaky user:
1. After you have filled in the password wrong one time, the button "Forgot your password?" appears. By clicking on it, an email will be sent to the email address inbox.
Add note:
The password reset link validity is 3 hours from the time email was triggered.
It is recommended to click directly link from the same browser where the email was received rather than copying the link to a different browser. This is to act as a security prevention to avoid the link from being shared
The link can only be used once, when generated. Separate attempt to access will resulted in "invalid/expired link" error
The email will be titled "Reset your Oaky password" and should be sent from info@oakyapp.com:
2. Login with a different user, and then follow these steps:
(Note: Only user with manager/admin login can access to User Management page)
Go to Hotel Settings > User Management
Find the user that you want to reset the password for and click on the 3 dots on the right-hand side of the screen.
Select the button "Send Reset Password Email" and click on "Yes, reset".
