Overview
We’ve introduced an advanced posting rhythm and calculation rule configuration for hotels using Opera Cloud (OHIP) integration.
This enhancement allows more flexibility in how packages are posted to guest reservation, ensuring better alignment with your PMS setup.
✅ Available for new hotel onboarding
🔄 Being rolled out in batches for existing hotels
What’s new?
With this update, Oaky now supports more granular posting rhythms and improved alignment with Opera Cloud package configurations.
A posting rhythm defines when a service is posted during a guest stay, while a calculation rule defines how the price is calculated.
⚠️ Important:
The configuration in Oaky must exactly match your Opera Cloud setup. Otherwise, services cannot be mapped and posted to the reservation.
What does the new setup look like in Oaky?
Once the feature is enabled for your property:
Go to Guest App → Services
Select a service
Navigate to the Pricing section
You will now see additional dropdown options for:
Posting Rhythm
Calculation Rule
These fields must be configured to match your Opera Cloud package/article setup.
Supported Posting Rhythms
Opera Cloud | Oaky |
Post Every Night | Every night |
Post on Arrival Night | On arrival night |
Post on Last Night | On departure night |
Post on Certain Nights of the Week | On selected night(s) |
Post Every Night Except Arrival Night | Every night except arrival night |
Post Every Night Except Last | Every night except last night |
Do not Post on First and Last Night | Every night except first and last night |
Supported Calculation Rules
Opera Cloud | Oaky |
Flat Rate | Price per piece |
Per Person | Price per person |
Per Room | Price per room |
Per Adult | ❌ Not supported |
Per Child | ❌ Not supported |
⚠️ Note:
“Per Adult” and “Per Child” are currently not mappable in Oaky.
Setup Guide
Step 1: Enable the feature in Oaky
The advanced posting rhythm must first be activated by Oaky.
👉 If you don’t see the new fields, contact Oaky Support to enable it for your property.
Step 2: Configure packages in Opera Cloud
Ensure your packages in Opera Cloud are configured with:
Correct posting rhythm
Correct calculation rule
Step 3: Update service pricing in Oaky
In Oaky:
Go to Guest Application → Services
Select your service
Open the Pricing tab
Set:
Posting Rhythm
Calculation Rule
👉 These must exactly match Opera Cloud
Step 4: Request a resync
Once both sides are aligned:
Contact Oaky Support to trigger a resync
This ensures the latest package configuration is refreshed and available for mapping.
Important Notes
Oaky does not calculate pricing — this is handled by Opera Cloud based on reservation data.
Any mismatch between Oaky and Opera Cloud will result in:
❌ Posting failures
❌ Packages not added to guest reservation
Need help?
If you’re unsure how to configure your services or need the feature enabled:
👉 Reach out to Oaky Support and we’ll assist you with:
Feature activation
Configuration validation
Resync requests